Shipping & returns

Australian Orders

Flat rate: $10 AUD

Over $60 AUD: FREE

All orders will be sent via Australia Post and will be dispatched within 1-3 business days upon receiving payment. Customers can track their orders via the Australia Post website. 

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International Orders 

Flat rate: $20 AUD

All international orders will be sent via Australia Post's international shipping service and will be dispatched within 1-3 business days upon receiving payment. Once your order leaves Australia, it will be transferred to your local postal service for delivery.

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Any costs or fees associated with Customs clearance or processing are the responsibility of the customer. 

Once the product(s) have been dispatched in the mail, Tomato Sauce cannot assume responsibility for lost or missing packages. While we aim to ensure reliable and timely delivery, once the shipment is handed over to the designated postal service or courier, it is beyond our control. In the event of any issues with delivery, please contact the relevant postal service for further assistance. 

If a package is returned to us due to reasons such as incorrect address provided, missed delivery, refused delivery or failing to collect it from the post office or collection point within the stipulated time frame, the customer will be presented with two viable options. A shipping invoice will be generated for the parcel's redelivery, or alternatively, a refund will be processed for the order itself, minus the associated shipping costs.